Adult social care compliments, comments and complaints

Our support

The support you receive from us is personal to you. We can't be sure the services are right for you unless you tell us.

We need you to tell us about our services with your

• experience

• the positives or negatives

• areas for improvements.

We are always pleased to hear from people who use our services.

We can use your comments to help improve services for you and other people.

If you are unhappy with our services we will do all we can to resolve the problem.

To do this we will investigate fairly and explain the results of the process according to the adult social care complaints procedure. (PDF 374 KB).

Making a social care complaint (PDF 209 KB) is also available for further information.