Safeguarding adults
What is safeguarding adults?
Safeguarding means protecting an adult’s right to live safely, free from abuse or neglect.
It is about taking action to prevent harm and supporting people to stay safe while respecting their choices.
If you're concerned about another adult, it's important that you report it to us as soon as possible.
This will ensure we can take action to ensure they are safe and well.
Understanding abuse
It can be carried out by anyone and happen anywhere. Some examples are:
in your own home
in someone else's home
care homes
hospitals
day centres
public places.
Safeguarding concerns may include
Self- neglect is when someone is struggling to look after themselves.
It's not caring for yourself, surroundings or not accepting support, to a point that it risks your health or safety.
Types of Self-neglect
Difficulty with self-care, like washing, getting dressed
neglecting to care for one’s personal hygiene, health or surroundings
finding it difficult to keep themselves safe or avoid harm.
not asking for help or support from health or social care services
finding it difficult to manage everyday responsibilities. For example, looking after money or other important tasks.
Possible signs of Self-neglect
Very poor personal hygiene
untidy appearance
not enough food, clothing or safe shelter
signs of poor nutrition or dehydration
living in a very messy or dirty living conditions
neglecting household maintenance
hoarding
collecting a large number of animals in conditions that may not meet welfare standards
not always following medical advice or taking medicine,
Physical abuse is deliberately hurting somebody.
This can show on the person as bruises, broken bones, burns or cuts, or otherwise causing harm.
Types of Physical abuse
assault, hitting, slapping, punching, kicking, hair-pulling, biting, pushing
rough handling
scalding and burning
physical punishments
inappropriate or unlawful use of restraint
making someone purposefully uncomfortable (for example, opening a window and removing blankets)
involuntary isolation or confinement
misuse of medication (for example, over-sedation)
forcible feeding or withholding food
unauthorised restraint, restricting movement (for example, tying someone to a chair.)
Possible signs of Physical abuse
multiple bruising
fractures
injuries in places not normally exposed to falls or rough games
burns
bed sores
fear
depression
unexplained weight loss
assault (can be intentional or reckless)
failure to seek medical treatment,
a pattern of visiting different hospitals or doctors over a short period of time.
It could also be when a carer makes up symptoms. This may involve intentionally making someone ill or abusing medication.
Domestic abuse is violence or abuse that's in close relationships.
For example, it could be between husband and wife. It could be between a mother or father or even their daughter and son. Sometimes even between siblings and their partners or previous partners.
Types of Domestic abuse
physical abuse
sexual abuse
emotional abuse
financial abuse
undermining of self confidence
threats of violence.
Possible signs of Domestic abuse
low self-esteem
physical evidence of violence such as bruising, cuts, broken bones
verbal abuse and humiliation in front of others
fear of outside help and support
damage to home or property
isolation (for example, not seeing friends and family)
limited access to money.
Sexual abuse is any sexual activity where a person has been forced or persuaded to take part, or doesn't understand.
Types of Sexual abuse
Rape, attempted rape or sexual assault
Inappropriate touching anywhere on the body
Non- consensual masturbation of either or both persons
Non- consensual sexual penetration or attempted penetration of the vagina, anus or mouth
Any sexual activity that the person lacks the capacity to consent to
Inappropriate looking, sexual teasing or innuendo or sexual harassment
Sexual photography or forced use of pornography or witnessing of sexual acts
Indecent exposure
Possible signs of Sexual abuse
Bruising, particularly to the thighs, buttocks and upper arms and marks on the neck
Torn, stained or bloody underclothing
Bleeding, pain or itching in the genital area
Repeated urine infections or unexplained stomach pains, soreness or bruising around the genitals, sexually transmitted infections, unplanned, concealed or
denied pregnancies
Uncharacteristic use of explicit sexual language or significant changes in sexual behaviour or attitude
Self-harming
Poor concentration, withdrawal, sleep disturbance
Excessive fear/apprehension of, or withdrawal from, relationships
Fear of receiving help with personal care
Reluctance to be alone with a particular person
Emotional maltreatment. It is also called psychological abuse and can cause the individual serious harm.
Types of Emotional abuse
isolation from services, social opportunities or friends
removing mobility of communication aids
intentionally leaving someone unattended when they need assistance
preventing expression of choice or opinion
failure to respect privacy
preventing stimulation, meaningful occupation or activities
intimidation, coercion, harassment, use of threats, humiliation, bullying, swearing or verbal abuse
being patronising or infantilising towards an individual
cyber bullying
preventing access to services or support.
Possible signs of Emotional abuse
an air of silence when a particular person is present
withdrawal or noticeable changes mood or behaviour
depression, aggression, extreme anxiety
signs of distress, tearfulness, anger
obsessions, fears or phobias
sleep disorders, changes in appetite
going missing, stealing and lying
low self-esteem.
Financial abuse is the theft or misuse of money.
This includes property or personal belongings taken without consent. This includes under pressure in connection with wills, property or inheritance.
Types of Financial abuse
theft of money or possessions
fraud, scamming
preventing a person from accessing their own money, benefits or assets
employees taking a loan from a person using the service
undue pressure, threat or influence put on the person in connection with loans, wills, property, inheritance or financial transactions
arranging less care than is needed to save money to maximise inheritance
denying assistance to manage/monitor financial affairs or access to benefits
misuse of personal allowance in a care home
misuse of benefits or direct payments in a family home
someone moving into a person’s home and living rent free without agreement or under duress
false representation, using another person's bank account, cards or documents
exploitation of a person’s money or assets, for example, unauthorised use of a car
misuse of a power of attorney, deputy, appointeeship or other legal authority
rogue trading. For example, unnecessary or overpriced property repairs and failure to carry out agreed repairs or poor workmanship.
Possible signs of Financial abuse
missing personal possessions
unexplained lack of money
unexplained withdrawal of funds from accounts
the person allocated to manage financial affairs is evasive or uncooperative
the family or others show unusual interest in the assets of the person
signs of financial hardship (in cases where the person’s financial affairs are being managed by a court appointed deputy or power of attorney)
recent changes in deeds or title to property
rent arrears and eviction notices
a lack of clear financial accounts held by a care home or service
failure to provide receipts for shopping or other financial transactions carried out on behalf of the person
disparity between the person’s living conditions and their financial resources. For example, insufficient food in the house
unnecessary property repairs.
Discriminatory abuse is where an individual is treated differently because of ethnicity, culture, sexuality, gender, age or disability.
Types of Discriminatory abuse
Verbal abuse, derogatory remarks or inappropriate use of language related to a protected characteristic
Denying access to communication aids, not allowing access to an interpreter, signer or lip-reader
Harassment or deliberate exclusion on the grounds of a protected characteristic
Denying basic rights to healthcare, education, employment and criminal justice relating to a protected characteristic
Substandard service provision relating to a protected characteristic
Possible signs of Discriminatory abuse
The person appears withdrawn and isolated
Expressions of anger, frustration, fear or anxiety
The support on offer does not take account of the person’s individual needs in terms of a protected characteristic
Organisational abuse happens when poor working practices in care homes or hospitals cause mistreatment or inadequate care, which violates a person's dignity and human rights.
Types of Organisational abuse
discouraging visits or the involvement of relatives or friends
run-down or overcrowded establishment
lack of leadership and supervision
insufficient staff or high turnover resulting in poor quality care
abusive and disrespectful attitudes towards people using the service
inappropriate use of restraints
lack of respect for dignity and privacy
not providing adequate food and drink, or assistance with eating
not offering choice or promoting independence
misuse of medication
failure to provide care with dentures, spectacles or hearing aids
not taking account of individuals’ cultural, religious or ethnic needs
failure to respond to abuse appropriately
interference with personal correspondence or communication
failure to respond to complaints
Possible signs of Organisational abuse
lack of flexibility and choice for people using the service
inadequate staffing levels
people being hungry or dehydrated
poor standards of care
lack of personal clothing and possessions and communal use of personal items
lack of adequate procedures
poor record-keeping and missing documents
absence of visitors
few social, recreational and educational activities
public discussion of personal matters
unnecessary exposure during bathing or using the toilet
absence of individual care plans
lack of management overview and support
Neglect is the ongoing failure to meet basic needs.
The individual may be left hungry or dirty, without adequate clothing or shelter.
The individual maybe without supervision, medical or health care and access to aids or equipment.
They may not get the love, care and attention they need from their family or carers.
Types of Neglect
failure to provide or allow access to food, shelter, clothing, heating, stimulation and activity, personal or medical care
providing care in a way that the person dislikes
failure to administer medication as prescribed
refusal of access to visitors
not taking account of individuals’ cultural, religious or ethnic needs
not taking account of educational, social and recreational needs
ignoring or isolating the person
preventing the person from making their own decisions
preventing access to glasses, hearing aids, dentures,
failure to ensure privacy and dignity
Possible signs of Neglect
poor environment – dirty or unhygienic
poor physical condition or personal hygiene
pressure sores or ulcers
malnutrition or unexplained weight loss
untreated injuries and medical problems
inconsistent or reluctant contact with medical and social care organisations
accumulation of untaken medication
uncharacteristic failure to engage in social interaction
inappropriate or inadequate clothing
Modern slavery is where an individual is exploited, forced to work, or sold.
It involves the recruitment and movement of individuals using threats, deception and coercion for the purpose of exploitation.
Types of Modern slavery
Forced labour
domestic servitude
sexual exploitation, such as escort work, prostitution and pornography
human trafficking
debt bondage (being forced to work to pay off debts that realistically they never will be able to do.)
Possible signs of Modern slavery
Behaviour indicators:
Signs of physical or emotional abuse
appearing to be malnourished, unkempt or withdrawn
avoidance of eye contact, appearing frightened or hesitant to talk to strangers
always wearing the same clothes
fear of law enforcers.
Living conditions:
living in dirty or overcrowded accommodation. Or living and working at the same address
lack of personal effects or identification documents
isolation from the community, seeming under the control or influence of others
Modern slavery is a global problem that can affect communities everywhere. It affects people of all backgrounds, nationalities and communities. It is even happening right now here in Lancashire.
How we can help
We will work with partner organisations to take action once a concern is reported.
Section 42 of the Care Act 2014 shows that the local council must look into concerns if they think an adult is being hurt or is at risk.
This applies when:
The adult needs care and support.
They may be experiencing abuse or neglect.
They cannot protect themselves because of their care needs.
How can I report a concern?
If you suspect or know someone is being abused, neglected or mistreated you can report this.
Use our online form to report and provide information.
Or you can call our social care number 0300 123 6720. In emergency situations call 999.
What happens after a concern is reported?
Someone will contact you to make sure the person is okay. We will work with you to help you to keep everyone safe.