Bookings to visit a recycling centre
Bookings to visit a recycling centre
Vans, hire vans and trailers (all types) must have a booking to visit a recycling centre.
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Cancel or rearrange a booking
To cancel or rearrange your booking, follow the cancellation link at the bottom of your confirmation email. You may be restricted in the future if you have repeated unused bookings. We are unable to cancel or change bookings made via telephone.
Change a vehicle on a booking
Your vehicle registration number cannot be changed on your booking. If you need to use a different vehicle, please cancel your booking, and rearrange.
Delays in accessing our recycling centres
While we are carrying out operations, no vehicles can be on site. During this time, site staff may ask you to wait a short while before entering. Your booking is still valid, so please be patient with our site staff.
Booking
To make a booking you must book a slot using our online form before your visit.
We will ask for your:
- name
- email address
- postal address
- vehicle make, model and registration
Make a booking for your van or trailer
If you cannot access the online booking form, call 0300 123 6781. Bookings made via telephone cannot be cancelled or changed.
Other vehicle types
Bicycles (push bike) can use a HWRC without a booking.
Bicycles (push bike) towing a trailer (if your waste can be transported safely) must make a booking to visit. Please select 'Yes' to the hire vehicle question and note that you will be asked to provide your postcode upon arrival.
Camper vans must make a booking to visit.
If you are unsure if your vehicle is a camper van, refer to your V5C document.
Pedestrians cannot access our HWRCs - this includes parking your vehicles outside the HWRC and walking in.
Other vehicle types
Camper vans must make a booking to visit.
If you are unsure if your vehicle is a camper van, refer to your V5C document.
Larger vehicles such as motor homes must make a booking to visit.
If you are unsure if your vehicle is a motor home, refer to your V5C document.
Standard domestic pickups can use a HWRC without a booking. A standard domestic pickup is one which is used primarily for personal use and has not been modified to have a greater carrying capacity. Any other pickup should make a booking.
If you are unsure if your vehicle is a pickup, refer to your V5C document.
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